Service Strategy

Service Network
1. A Team of 200+ Engineers
2. More Than 30% of Technical Experts
3. R&D-Lead Technology Support Center
Service Platform
1. 24-Hour Call Center
2. Spare Parts Center
3. Professional Maintenance Tools
Service Quality
1. Full-Time Technical Experts
2. One-to-One Service
3. Preventive Maintenance Eliminating Hidden Dangers
Service Efficiency
1. Quick Problem Solution by Remote
2. 3-Level Service Network

Service Procedure

Service Report
24-hours Online Service (service@anke.com)
Service Registration and Information Inquiry
Technical Experts Remote Diagnosis

Service Return Visit
Maintenance Completed
Field Maintenance
Spare Parts Shipment

Service Characteristics

Technical Team

Remote APP

Image Optimization

Fast Troubleshooting

Remote Maintenance

Service Resource

Large Spare
Parts Warehouse
Efficient IT Platform
Regional Spare Parts
Transfer Station

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